|
Customer & Contact Relationship Manager
The Web Substance Customer and Contact Relationship Manager Component
offers full online CRM integration into your company web site. This allows you
to manage people and consumers that register details on your web site. This is
a required component if
you are planning to use items like the Message Board or Support & Service
Request components or if you plan to use any eCommerce purchasing elements on
your site because you will need this component to manage your online customers.
Rich in features,
this component can provide detailed customer and contact information including
personal information, contact details and relationship manager. This component
allows you to define the following elements for your customers;
• Customer Name (Textual)
• Postal Address (Textual)
• Phone, Fax, Mobile (Textual)
• Group / Category (Lookup List)
• Email, Web Site (Textual)
• General Information (Textual)
• Relationship Link (Textual) |
And for your Contacts, this component provides the following;
• Contact Name (Textual)
• Customer Name (Textual)
• Phone, Fax, Mobile (Textual)
• Job Title (Textual)
• Department (Textual)
• Email, Web Site (Textual)
• General Information (Textual) |
|